Shipping & Returns

Shipping

  • Nationwide shipping is available across Egypt.
  • Orders are typically processed within 1–2 business days.
  • Delivery usually takes 2–5 business days depending on your location.
  • Once your order has been shipped, tracking information will be provided via SMS or email.

Returns & Exchanges

  • Returns and exchanges are accepted within 14 days of receiving your order.
  • Items must be unworn, unwashed, and returned in their original condition with all tags and packaging included.
  • Products showing signs of wear, damage, or alteration cannot be returned or exchanged.
  • Shipping fees are non-refundable unless the item received is defective or incorrect.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. Our team will arrange a replacement or suitable solution as quickly as possible.